"I couldn't thank you enough for what you did for us. The support and your information were more than we expected."
"[The doctor] was the closest thing to my mother being there. She was friendly and answered all my remaining questions."
"Thank you so much for being so compassionate at such a scary and critical time. I appreciated it very much."
"I want you to know I think you're doing a wonderful job. You made me feel safe, cared for and comfortable. Thanks for your warmth, humor, care and attention."
"I just wanted to express my thanks for a wonderful job you guys did. I'm feeling fine about everything. Your clinic was very helpful and caring. I'm glad I decided to come to Seattle Medical and Wellness Clinic. You guys were great. Thank you."
"Thank you so much for everything. You made a very hard day a lot easier for me. I appreciate all you did and thank you from the bottom of my heart. I hope anyone going through the same thing finds you!"
"I'm not very good at this, but I really felt the need to express my thanks. I am so happy to know that such a wonderful place is out there for women in my situation. You guys are amazing from the front desk to the back of the house. You made me feel so very empowered and in control of my life. Thank you for having such a caring, genuine, and educated staff."
"I'm sure you get many of these letters, but I want to thank you from my heart for what you did for me. Prior to my appointment, I felt very nervous dealing with this problem, and I felt alone. However, that changed when I came to your office. I felt comfortable and supported under your care. Your gentle staff were great. I felt like they truly cared about my situation and they were not there just to do their job. Your support and care was just what I needed to get through this situation. Afterwards, I felt the biggest sense of relief without any regret. You are wonderful and great at what you do. Thank you from the bottom of my heart."
"I am compelled to write to you because of the quality of the experience I had at your office. The woman I spoke with on the phone several times remembered my name and was kind. She had an attitude of acceptance that meant a lot to me. The [medical assistant] made me feel comfortable when I was feeling low. The contrast to my [prior] abortion was amazing. Even your consult room was comforting -- the colors and furniture, etc. I noticed the boxes of tissues placed strategically throughout the office as well. The overall experience was deeply comforting and respectful. Thank you all so much."
"I would like to express my experience with you and your staff. The service I received was very professional and caring. I have never felt so comfortable being in that situation. I am extremely happy with the service you provided to me. I was very scared in the beginning, but during and after the procedure I was impressed with it. I feel so much better, 110% better. I am happy with the decision that I made and your caring staff members that made it easy for me."
"After experiencing the kindness and compassion from everyone in your office, I felt compelled to send a heartfelt thank you! I was touched by all the cards and letters of thanks I read while in the waiting room. Now I know why. Thank you so much for making this emotional decision as easy as possible for me. Your compassion will always be remembered."
"Know that if you have any doubts, concerns or fears that this is the place to be. The kindness, personal attention and true care for the patient that these ladies show is amazing and rarely found in life. Coming from an extremely scared patient, I can tell you this was one of the least painful and most comfortable life experiences I've been through."
"I am writing this letter to send your clinic and staff a huge hug of gratitude for the compassion and kindness you have shown to me as your client, and now your friend. I especially thank the nurse practitioner who was a beautiful source of knowledge, comfort and compassion within my painful and difficult experience. Your clinic is a fabulous exemplification of what the medical field in this country should strive for; I will recommend Seattle Medical and Wellness Clinic to everyone I know!"
"Dear Dr. Gibbons and all the girls in the office, I want to thank you for all your help and support through the last month. You made everything so much easier to deal with and made me feel so comfortable."
"Thank you for taking this emotional experience and making it comfortable and trusting. This is the hardest decision anyone could make, but thanks to the doctors and staff, you really made it feel safe. Just a week after my procedure, I’m back to my normal activities. Thank you again."
"Dear staff of SMWC, I am writing to thank you for the unparalleled care and support I received in your clinic during this difficult time. Everyone in your office made me feel comfortable and accepted in what was not an easy time. During the 45 minutes I was able to talk with the counselor, she made me feel cared for, respected and normal with a decision many woman face. I want to thank you all from the bottom of my heart, and I hope other women like myself, who are forced to deal with this decision, choose you guys. You are amazing Thank you."
"I just wanted to say thank you! I can’t imagine going through with the procedure without someone there, now. You were so kind, and comforting Everyone at the clinic was really fantastic. I didn’t think going through this would be difficult and without you, I know it would have been harder than it was. The clinic is so lucky to have you and all the patients who go through and encounter you. I am glad to know you’ll be there for them, like you were for me. You made a difference and impact on me. So thank you so much!"
"Dr. Gibbons and staff, I would like to give you my thanks for taking such good care of me and making something I was afraid of not very scary at all. I felt so comfortable everyone at the office. You were all very friendly and I appreciate it so much. Thanks again. I’m very happy I came to you."
"I know you are probably very scared right now but just know that you’ll be ok and that you are making the best decision for your future. You are in good hands here the doctor and staff are wonderful."
"Thank you ladies for all the zen. It took my fears away. I wish the dentist could be as good of an experience as this was!!!"
"To the wonderful staff at the SM&WC: THANK YOU! Thank you for a safe, welcoming space for women like myself. Your entire staff s compassionate. Accommodating and caring. I was very scared when I made my appointment and an anxious mess by the day of. I walked out that day feeling truly supported. I cannot thank your entire team enough for helping make this experience a positive one. I will always be grateful. – A Happy Patient"
"Dear Dr. Gibbons, thank you so much for the procedure you did on me. I was feeling anxious, but when you came in and held my hand for a while and comforted me with your warm smile, I felt at ease. I can’t believe how quick the procedure went! That made it bearable. I really felt cared for and comforted when you put ice packs one my back. Your sympathy will always be remembered. I have never in my life experienced such truly caring and sympathetic medical staff as you guys. Thank you."
"Just a note of thanks for all your kindness. People as nice as you are hard to find. Especially in the medical field at least for me. My experience in your office with all of the staff was genuinely the most comfortable and caring that I have ever encountered. With all of my heart, I thank you for your help in such a difficult time."
"I just wanted to take the time to thank you for your extreme professionalism with me. I was nervous, and you were so gentle and kind. Your staff is very kind and considerate of people’s needs and feelings. I only wish you could be my primary doctor always."
"You’re a source of such kindness there aren’t words enough to explain my appreciation for your clinic staff and services. With all the apprehension tied into making and showing up for my appointment, you provided an environment and experience to calm any concern and truly support the vulnerable human being who walked through that door. Thank you for being there. Most sincerely, with much love."
"Dear reader, I was in your shoes. I know that you are afraid. You’re hurt, nervous, and you don’t know what to expect. You’re wondering if you even want to do this anymore. You will shed some tears, but these women are sooo nice and very understanding. Ask whatever questions you want. You can talk to them before, during and after the procedure. If you literally need a hand to hold, they will do that too. Just know they are here for you. They will make you very comfortable. It is not very painful at all. I wish you there best of luck, just remember, you are not alone. And no, you are not a bad person and don’t let anybody bring you down because of this. Much love, your fellow understanding patient. You are beautiful, strong and loved."