Excerpts from cards and letters we have received from our patients:
"I am compelled to write to you because of the quality of the experience I had at your
office. The woman I spoke with on the phone several times remembered
my name and was kind. She had an attitude of acceptance that meant a
lot to me. The [medical assistant] made me feel comfortable
when I was feeling low. The contrast to my [prior] abortion
was amazing. Even your consult room was comforting -- the colors and
furniture, etc. I noticed the boxes of tissues placed strategically
throughout the office as well. The overall experience was deeply comforting
and respectful. Thank you all so much."
"I would like to express my experience with you and your staff. The service I received was
very professional and caring. I have never felt so comfortable being in that situation. I am extremely happy with the service you
provided to me. I was very scared in the beginning but during and after the procedure I was impressed with it. I feel so much
better, 110% better. I am happy with the decision that I made and your caring staff members that made it easy for me."
"After experiencing the kindness and compassion from everyone in your office, I felt compelled to send a hear-felt thank you! I was touched by all the cards and letters of thanks I read while in the waiting room. Now I know why. Thank you so much for making this emotional decision as easy as possible for me. Your compassion will always be remembered."
"Know that if you have any doubts, concerns, or fears that this is the place to be. The kindness, personal attention, and true care for the patient that these ladies show is amazing and rarely found in life. Coming from an extremely scared patient I can tell you this was one of the least painful and most comfortable life experiences I've been through."
"I am writing this letter to send
your clinic and staff a huge hug of gratitude for the compassion and
kindness you have shown to me as your client, and now your friend. I
especially thank the nurse practitioner who was a beautiful source of
knowledge, comfort, and compassion within my painful and difficult
experience. Your clinic is a fabulous exemplification of what the
medical field in this country should strive for; I will recommend
Seattle Medical and Wellness Clinic to everyone I know!"
"[The doctor] was the closest thing to my mother being there. She was friendly and answered all my remaining questions."
"Thank you so much for being so compassionate at such a scary and critical time. I appreciated it very much."
"I just wanted to express my thanks for a wonderful job you guys did. I'm feeling fine about everything. Your clinic was very helpful and caring. I'm glad
I decided to come to Seattle Medical and Wellness Clinic. You guys were great. Thank you."
"I want you to know I think you're doing a wonderful job. You made me feel safe, cared
for, and comfortable. Thanks for your warmth, humor, care, and attention."
"Thank you for taking this emotional experience and
making it comfortable and trusting. This is the
hardest decision anyone could make but thanks to all the
doctors and the staff you really made me feel safe.
I was in one week ago and I am back to my normal
"I'm sure you get many of these letters, but I want to
thank you from my heart for what you did for me.
Prior to my appointment I felt very nervous dealing with
this problem, and I felt alone. However, that
changed when I came to your office. I felt
comfortable and supported under your care. Your
gentle staff were great. I felt like they truly
cared about my situation, and that they were not there
just to do their job. Your support and care was
just what I needed to get through this situation.
Afterwards, I felt the biggest sense of relief without
any regret. You are wonderful and great at what
you do. Thank you from the bottom of my heart."
"I'm not very good at this, but I really felt the need to express my thanks. I am so happy to know that such a wonderful place is out there for women in my situation. You guys are amazing from the front desk to the back of the house. You made me feel so very empowered and in control of my life. Thank you for having such a caring, genuine, and educated staff."
"Thank you so much for everything. You made a very hard day a lot easier for me. I appreciate all you
did and thank you from the bottom of my heart. I hope anyone going through the same thing finds you!”
"I couldn't thank you enough for what you did for us. The support and your information were more than we expected."